
Human Handoff Setup
Adds live-agent handoff with full conversation context. Works with voice agents, messaging agents, knowledge chatbots and action agents.
Add-ons are fixed-scope extras that extend a product or service: an extra channel, integration, control, page or monthly volume. Each one is bought together with a compatible product, by ticking it on that product's Scope Card, and each has its own written scope and a fixed price from the catalog.
Extras for Upmark Labs AI products: new channels, integrations, security and access controls, quality checks, reporting and training. One-time prices from $1,500 to $2,500. See the AI add-ons.
Extras for website builds and marketing services: more pages, products, languages, articles, platforms or campaigns. From $125 one-time, and monthly add-ons follow their service's 3-month minimum. See these add-ons.
Open the product or service you want in the Store. Its Scope Card lists only the add-ons that work with it. Tick the ones you need and they join your order as their own lines.

Adds live-agent handoff with full conversation context. Works with voice agents, messaging agents, knowledge chatbots and action agents.

Connects an existing agent to Instagram direct messages. Works with voice agents, messaging agents, knowledge chatbots and action agents.

Adds and indexes additional knowledge sources for an existing agent. Works with any Upmark Labs AI product.

Adds a scoring model trained on your historical outcomes. Works with growth systems, analytics products and action agents.

A full QA pass on one language your team or another provider translated; languages added with the Additional Language Pack already include testing. Works with any Upmark Labs AI product.

Adds a logo and mini brand kit to any website or store build, Social Media Starter, Social Media Growth or Social Media Pro.

Configures one product for several brands with separate voices and knowledge. Works with any Upmark Labs AI product.

Adds local currencies to your Shopify or WooCommerce store build, so shoppers in the UK, Europe, Australia and the Gulf see prices and pay in their own currency.

Configures one product for several locations or branches. Works with any Upmark Labs AI product.

Lets one existing product route tasks between several AI models; the single-product version of AI Model Router. Works with any Upmark Labs AI product.

Adds scheduled export and backup of an existing product's data. Works with any Upmark Labs AI product.

Adds copy written for 1 page, up to 400 words, to any website or store build or to Website Copywriting, in your brand voice.

Redacts personal data before it reaches AI models or logs. Works with any Upmark Labs AI product.

AI-written titles and attributes for the product feed an Upmark Labs AI catalog build sends to Google Merchant Center and marketplaces. Works with content and creative products and analytics products.

Adds subscribe-and-save to up to 10 products in your Shopify or WooCommerce store build or migration, with discounts, a customer portal, renewal emails and test renewals.

Adds side-by-side testing of prompt versions. Works with content and creative products, action agents and knowledge chatbots.

Adds input and output guardrails to one existing agent; the single-agent version of AI Prompt Injection Defense. Works with any Upmark Labs AI product.

Adds retargeting audiences and 1 retargeting campaign to Ads Launch, Ads Management or Shopping Ads Launch, to reach people who visited but did not buy.
A product's Scope Card sets clear limits: the channels, integrations, pages or monthly volumes it includes. An add-on raises one of those limits by a fixed amount, at a fixed price, without turning your order into a custom project.
You cannot buy an add-on on its own. You add it from the Scope Card of the product it belongs to, so the Store only offers add-ons that are compatible with that product. Removing the product from your cart removes its add-ons too, and each order line records which product the add-on belongs to.
AI add-ons extend an Upmark Labs AI product. Which ones you see depends on the kind of product. Channel add-ons, Human Handoff Setup and Conversation QA Scoring suit voice agents, messaging agents, chatbots and action agents. Approval Workflow Layer suits products that take actions on their own. Security, reporting and training add-ons work with any AI product.
Website and marketing add-ons extend a website or store build or a digital marketing service. Each one names the packages it works with, so Extra 50 Products appears only on store builds and Extra Article only on the Content Packs and Growth SEO.
Consider one when the product fits your need but one limit does not. You need a second channel, one more integration, a few more pages, or more posts each month than the package includes. Choosing the add-on keeps the fixed price and written scope, instead of waiting for a custom quote.
If the gap is bigger than one add-on, look at a bundle, which combines several products for one goal, or describe what you need in a Custom requirements note at checkout. You get a written Change Quote before any extra work starts.
Every add-on shows a fixed price from the catalog. AI add-ons are one-time prices, charged at the same delivery speed (Standard, Express or Rush) you choose for the product, and they are covered by that product's maintenance plan. Website and marketing add-ons are either one-time or monthly. A monthly add-on is billed with its service and follows the same 3-month minimum, then runs month to month.
Third-party costs, such as software plans, ad spend or AI usage, are paid by you directly to the provider, as with the main product. See pricing and maintenance plans for the full rules.
No. Every add-on is bought together with a compatible product, by ticking it on that product's Scope Card. The Store only shows the add-ons that work with the product you are viewing, so a Creative Template Pack appears on creative products and Extra 50 Products only on store builds. Need an extra for something you bought earlier? Ask from that order's message thread.
Each add-on has a fixed price shown before you buy. AI add-ons cost $1,500 to $2,500 one-time, at the delivery speed you chose for the product. Website and marketing add-ons start at $125 one-time, and monthly ones are billed with their service and follow its 3-month minimum. Third-party fees, such as software plans or ad spend, are paid by you.
No, and its Scope Card says so plainly. It documents the data flows, controls and processing of an existing product so your own team can use that material in compliance reviews. Any certification or audit decision stays with you and your auditors. Think of it as a solid starting file for those conversations, not a stamp of approval.
Yes, several are built for exactly that. The Admin Playbook and SOP Pack gives admins written procedures that new staff can follow, and every build already comes with a written handover report. Cost and Usage Alerts tell you when spend or usage starts to move.
Add-ons are chosen on a product's Scope Card, so you only see the ones that fit. Browse the Store to find your product, or ask an expert which add-on closes your gap.