WhatsApp AI Agents for Support, Sales and Orders
For many customers, WhatsApp is where they would rather talk to you. These agents meet them there. They answer support questions with a human handoff, qualify leads, take orders, book appointments, send notifications and run win-back conversations. Voice notes are covered too. Your team steps in only when a conversation actually needs a person.
Products in this category
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WhatsApp AgentsWhatsApp AI Ecommerce Agent
Browses catalog, answers product questions and completes orders on WhatsApp.
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WhatsApp AgentsWhatsApp AI Ecommerce Agent for Shopify
Browses catalog, answers product questions and completes orders on WhatsApp, connected natively to Shopify so it reads and updates products, orders, customers,…
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WhatsApp AgentsWhatsApp AI Ecommerce Agent for WooCommerce
Browses catalog, answers product questions and completes orders on WhatsApp, connected natively to WooCommerce so it reads and updates products, orders, customers…
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WhatsApp AgentsWhatsApp AI Lead Qualification
Qualifies inbound WhatsApp leads and routes them to sales.
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WhatsApp AgentsWhatsApp AI Lead Qualification for HubSpot
Qualifies inbound WhatsApp leads and routes them to sales, connected natively to HubSpot so it reads and updates contacts, companies, deals, activities…
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WhatsApp AgentsWhatsApp AI Lead Qualification for Salesforce
Qualifies inbound WhatsApp leads and routes them to sales, connected natively to Salesforce so it reads and updates leads, contacts, accounts, opportunities,…
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WhatsApp AgentsWhatsApp AI Lead Qualification for Zoho CRM
Qualifies inbound WhatsApp leads and routes them to sales, connected natively to Zoho CRM so it reads and updates leads, contacts, deals…
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WhatsApp AgentsWhatsApp AI Retention Agent
Runs reorder reminders and win-back conversations on WhatsApp.
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WhatsApp AgentsWhatsApp AI Sales Agent for Automotive
Qualifies leads and sells through WhatsApp conversations, adapted for Automotive dealers that miss vehicle sales leads outside showroom hours.
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WhatsApp AgentsWhatsApp AI Sales Agent for Ecommerce & D2C
Qualifies leads and sells through WhatsApp conversations, adapted for Ecommerce & D2C brands that want to turn product questions into orders on…
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WhatsApp AgentsWhatsApp AI Sales Agent for Education & Training
Qualifies leads and sells through WhatsApp conversations, adapted for Education & Training providers that need to convert the same course enquiries every…
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WhatsApp AgentsWhatsApp AI Sales Agent for Events
Qualifies leads and sells through WhatsApp conversations, adapted for Events businesses that sell tickets, packages and sponsorships in peaks before each event.
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WhatsApp AgentsWhatsApp AI Sales Agent for Real Estate
Qualifies leads and sells through WhatsApp conversations, adapted for Real Estate businesses that lose leads when portal enquiries are not answered within…
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WhatsApp AgentsWhatsApp AI Sales Agent for Restaurants & Food
Qualifies leads and sells through WhatsApp conversations, adapted for Restaurants & Food businesses that miss orders, group bookings and catering enquiries during…
Why put AI on WhatsApp?
Customers send WhatsApp messages at all hours and expect a quick reply. Staff cannot watch the inbox all day, so messages sit unanswered and buyers move on. Many of those chats are simple: order status, opening hours, booking a time, a product question. These agents handle those conversations straight away and pass the rest to your team with context.
- Unanswered messages outside working hours
- Leads lost while staff are busy
- Order and booking requests handled by hand
- Voice notes nobody has time to play back
Which WhatsApp agent should you start with?
Match the agent to the job. The WhatsApp AI Support Agent resolves questions with human handoff. The WhatsApp AI Sales Agent qualifies and sells. WhatsApp AI Lead Qualification routes leads to sales, with HubSpot, Salesforce and Zoho CRM editions. The WhatsApp AI Ecommerce Agent helps shoppers browse and order, with Shopify and WooCommerce editions.
For specific tasks, the WhatsApp AI Order Agent takes orders, the WhatsApp AI Appointment Agent books and reminds, and the WhatsApp Notification Agent sends updates and answers follow-ups. The WhatsApp AI Campaign Agent sends approved template campaigns, the WhatsApp AI Retention Agent runs reorder reminders, and the WhatsApp Voice + Text Agent handles voice notes.
Are there editions for our industry?
Yes. The support and sales agents come in industry editions for Retail, Automotive, Real Estate, Restaurants & Food, Hotels & Hospitality, Education & Training, Travel & Tourism and Ecommerce & D2C. The support agent also has Logistics and Healthcare Administration editions, and the sales agent has an Events edition. Each is shaped around the messages that sector receives most.
Questions buyers ask
What happens when the AI cannot help?
The WhatsApp AI Support Agent is built with human handoff, so a conversation that needs a person goes to your team with its history attached. The customer does not have to repeat themselves. When and how handoff happens, and who receives it, is agreed in the Scope Card before launch.
Can we send marketing messages on WhatsApp?
The WhatsApp AI Campaign Agent sends approved template campaigns and handles the replies that come back. Your team approves the templates first, and the agent picks up the conversation when customers write back. The WhatsApp AI Retention Agent uses the same channel for reorder reminders and win-back conversations.
Can customers order through WhatsApp from our store?
Yes. The WhatsApp AI Ecommerce Agent lets shoppers browse your catalog, ask product questions and complete orders in the chat. Its Shopify edition reads and updates products, orders, customers, fulfillments and discounts. The WooCommerce edition works with products, orders, customers and coupons.
Guides on this topic
All guides
Customer Support and Voice AI
AI receptionist for small business: calls, bookings and handoffs
What an AI receptionist does on a real call, the rules that apply, a sample greeting and a pass/fail checklist to launch one safely.
Choosing between WhatsApp & Conversational AI products?
Tick Compare on up to four products to see scope, price and delivery side by side. If you would rather ask, an expert can reply by email and help you pick the one that fits how you work.