Website & Marketing Add-ons
Multi-Currency Store Setup
Adds local currencies to your Shopify or WooCommerce store build, so shoppers in the UK, Europe, Australia and the Gulf see prices…
Website & Marketing Add-ons
Product Subscriptions Setup
Customers subscribe to the products they reorder, and manage it themselves without emailing you.
Coffee, supplements, pet food and skincare run out on a schedule. Product Subscriptions Setup adds subscribe-and-save to up to 10 products in the Shopify or WooCommerce store we build or move for you. We set delivery intervals and discounts, switch on a customer portal for skipping, pausing or cancelling, and brand the renewal emails. Then we test renewals before launch.
- Subscribe-and-save on up to 10 products
- Customer portal to skip, pause or cancel
- Branded renewal and failed-payment emails, tested before launch
$825
10–20 working days
What it is
Product Subscriptions Setup adds recurring orders to a Shopify or WooCommerce store build or migration. We choose and configure a subscription app or plugin for up to 10 products, with up to 3 delivery intervals each. Discounts, a customer portal and branded renewal emails are included. Test renewals confirm it works.
Why businesses buy it
Repeat buyers of consumables often prefer not to reorder by hand, and many would subscribe if it were easy. Store builds rarely include subscriptions, because the setup touches products, payments, emails and customer accounts at once. Adding it to your build means it is designed in, not bolted on later. Customers can manage their own plans in a portal, which saves support time. Failed-payment emails help recover renewals that would otherwise quietly stop. Test renewals check the whole flow before real customers use it.
Problems this solves
Regular customers have to remember to reorder every time
We set up subscribe-and-save on up to 10 products, each with up to 3 delivery intervals. Customers choose a schedule once, and orders renew automatically.
Subscribers email you to skip, pause or cancel
A customer portal lets subscribers skip a delivery, pause or cancel from their own account. We test the cancellation flow before launch, so it works the first time.
Renewals quietly stop when a card fails
Branded renewal, upcoming-charge and failed-payment emails are set up and tested. Customers hear before a charge and are asked to update their card if a payment fails.
A good fit if
You sell products customers reorder, such as coffee, supplements, pet food or beauty.
You are ordering WooCommerce Store Build, Shopify Store Build or Store Migration.
You want to offer a discount for customers who subscribe.
You want customers to skip, pause or cancel without contacting you.
Not the right fit if
You need build-a-box or custom bundle subscriptions. Note it at checkout for a Change Quote.
You need existing subscribers moved from another app. That is quoted through a Change Quote.
You sell access to content or courses rather than products. See Membership Website.
You also sell to trade buyers at different prices. Add Wholesale B2B Store Setup as well.
How it works
- At intake you confirm the products, delivery intervals and discounts, and invite us to your payment gateway.
- We choose the subscription app or plugin that fits your platform, and configure it.
- We set up to 3 intervals on each of up to 10 products, with subscribe-and-save discount rules.
- We switch on the customer portal and brand the renewal, upcoming-charge and failed-payment emails.
- We run test renewals and a cancellation, then send the report for one revision round.
What you provide within 72 hours
Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.
- Store admin access by invite, shared with your store build.
- The products, delivery intervals and discounts you want to offer.
- Payment gateway access by invite, so we can run test renewals.
- One person who approves the setup.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Timeline
Start
Add-on ordered with your store build. Products, intervals, discounts and access are due within 72 hours.
Week 1
Subscription app or plugin chosen and installed.
Week 1
Subscription products, intervals and discount rules configured.
Week 2
Customer portal switched on and renewal emails branded.
Week 2
Test renewals and cancellation flow run, report sent.
Go-live
One revision round, then ready to launch with your store.
| Option | Delivery time | Price |
|---|---|---|
| Standard | 10–20 working days | $825 |
What you receive at handover
- A subscription app or plugin chosen and configured
- Up to 10 subscription products, with up to 3 intervals each
- Subscribe-and-save discount rules
- A customer portal to skip, pause or cancel
- Branded renewal, upcoming-charge and failed-payment emails
- A test renewals and cancellation flow report, included in the store build handoff
Expected benefits and how to measure them
- Can make repeat purchases easier for regular customers
- Helps cut support emails about changing orders
- Gives you a clearer view of recurring revenue
- Active subscriptions
- Read the active subscriber count in your subscription app each month after launch.
- Repeat purchase rate
- Compare the share of customers who buy again within three months, before and after subscriptions launch, in store reports.
- Recovered failed payments
- Check the app's report of failed renewals later paid, month by month.
Before you start: Before launch, record your repeat purchase rate and how often customers email to change regular orders.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Running costs
The subscription app or plugin license is billed monthly or yearly by the provider to your own account. Examples are Recharge or WooCommerce Subscriptions. Some Shopify stores can use Shopify Subscriptions at no extra license cost. We charge once for the setup.
Ask about running costsCustom requirements
More than 10 subscription products, build-a-box bundles or moving existing subscribers from another app are outside this add-on. Note them at checkout for a written Change Quote.
Request a custom versionKeep it running
Subscriptions are cared for with the rest of the store. On WooCommerce Store Build, webcare24, our WordPress care brand, handles plugin updates, backups, security and fixes after the support period. On Shopify Store Build and Store Migration, the optional monthly maintenance covers it.
How this compares
| Do it yourself with a SaaS tool | Hire a custom agency | Upmark Labs | |
|---|---|---|---|
| Setup | You install an app and work through its settings | A separate project after launch | Ours is built into your store before launch |
| Customer self-service | Depends on what you switch on | Agreed in the brief | Ours includes a portal to skip, pause or cancel |
| Emails | The app's default templates | Varies | Ours brands renewal, upcoming-charge and failed-payment emails |
| Testing | Often tested on the first real customer | Depends on the project | Ours runs test renewals and a cancellation first |
Questions about this product
Which subscription apps do you use for Shopify and WooCommerce?
On Shopify we usually choose between Shopify Subscriptions and Recharge, depending on your needs. On WooCommerce we usually use WooCommerce Subscriptions. We recommend one at intake based on your products, intervals and budget. The app or plugin runs on an account or license in your name.
Can customers skip, pause or cancel their own subscriptions?
Yes. The customer portal lets subscribers skip a delivery, pause, or cancel from their account, without emailing you. We test the cancellation flow before launch. We keep the cancel option easy to find, which customers expect and many consumer rules require.
What happens when a subscription payment fails?
The customer receives a branded failed-payment email asking them to update their card. Most subscription apps also retry the payment automatically on a schedule. We set up and test that email with the others. How many failed renewals recover depends on your customers and the app's retry rules.
Can you move our existing subscribers to the new store?
Not within this add-on. Moving active subscribers usually means moving saved payment details, which needs your payment provider's help and careful planning. Store Migration also excludes subscriptions. If you need it, note it at checkout and we send a written Change Quote.
How many products and delivery intervals are included?
Up to 10 products, each with up to 3 delivery intervals, such as every two, four or eight weeks. Variants of one product, such as sizes or flavours, usually count as one product. If you need more than 10, tell us at checkout for a Change Quote.
Can we offer different subscribe-and-save discounts on different products?
Yes. Discount rules can differ by product or by interval, for example a larger discount on a longer interval. We set the rules you choose at intake and show them clearly on product pages. Check your margins first, because the discount applies to every renewal, not just the first order.
Turn reorders into subscriptions.
Add Product Subscriptions Setup and your store launches with subscribe-and-save, a self-service portal and renewal emails already tested.
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