
Knowledge Base Expansion
Adds and indexes additional knowledge sources for an existing agent. Works with any Upmark Labs AI product.
Extensions are the extras you add to an Upmark Labs product you already own or are buying now. Each one does a single, defined job. You might add single sign-on, an approval step, a PII redaction layer, a staging environment or a team training workshop. Pick the ones that close a real gap and skip the rest.

Adds and indexes additional knowledge sources for an existing agent. Works with any Upmark Labs AI product.

Adds a scoring model trained on your historical outcomes. Works with growth systems, analytics products and action agents.

A full QA pass on one language your team or another provider translated; languages added with the Additional Language Pack already include testing. Works with any Upmark Labs AI product.

Configures one product for several brands with separate voices and knowledge. Works with any Upmark Labs AI product.

Configures one product for several locations or branches. Works with any Upmark Labs AI product.

Lets one existing product route tasks between several AI models; the single-product version of AI Model Router. Works with any Upmark Labs AI product.

Adds scheduled export and backup of an existing product's data. Works with any Upmark Labs AI product.

Redacts personal data before it reaches AI models or logs. Works with any Upmark Labs AI product.

AI-written titles and attributes for the product feed an Upmark Labs AI catalog build sends to Google Merchant Center and marketplaces. Works with content and creative products and analytics products.

Adds side-by-side testing of prompt versions. Works with content and creative products, action agents and knowledge chatbots.

Adds input and output guardrails to one existing agent; the single-agent version of AI Prompt Injection Defense. Works with any Upmark Labs AI product.

Adds user roles and permissions to an existing product. Works with any Upmark Labs AI product.

Adds sentiment detection and alerts to an existing product. Works with voice agents, messaging agents, knowledge chatbots and action agents.

Adds structured data markup for pages produced by an existing product. Works with content and creative products and analytics products.

Adds SSO (SAML or OIDC) to an existing product's admin. Works with any Upmark Labs AI product.

Makes an existing agent available inside Slack or Microsoft Teams. Works with voice agents, messaging agents, knowledge chatbots and action agents.

Adds two-way SMS to an existing agent. Works with voice agents, messaging agents, knowledge chatbots and action agents.

Adds a separate staging environment for safe changes. Works with any Upmark Labs AI product.
Extensions fall into a few clear groups. Security and control add-ons tighten access and data handling. Quality add-ons test and score how an agent behaves. Others widen what a product covers, add reporting, or help your people run it well. None of them work alone. Each one plugs into an existing product.
Start with what your reviewers will ask. If security or legal want control, look at Single Sign-On Setup, Data Retention and Deletion Configuration, or Prompt Injection Guardrails Add-on. If the worry is an agent acting alone, Approval Workflow Layer and Human Handoff Setup keep a person in the loop.
Practical needs come next. Data Migration from Existing Bot moves flows and FAQs from your current tool, and CSV Import Pipeline adds a validated import route. Extended Hypercare (30 Days) gives close monitoring after launch. Voice and chat products have their own options, like Custom Voice Selection and Tuning or Chat Widget Accessibility Review against WCAG 2.2 AA.
You add an AI add-on from the Scope Card of the AI product it extends, so you only see the ones that work with that kind of product. Each is a one-time fixed price, charged at the delivery speed you choose for the product, and covered by that product's maintenance plan.
For websites and marketing services, see the website and marketing add-ons. To find the product first, browse the Store by business function, or read how add-ons work.
No. Every extension needs an existing or simultaneously purchased Upmark Labs product, because it adds to that product rather than standing alone. If you are ordering a new product, you can add the extensions you want in the same order so everything is set up together.
No. It documents data flows, controls and processing so you can use them in your own compliance reviews. It is not a certification and does not replace an auditor. Think of it as the written evidence your team would otherwise have to assemble by hand when someone asks how the product handles data.
Each extension has a narrow, named job. Additional Workflow adds exactly one more defined workflow. Localization QA Pass covers one localized language. Custom Report Template adds one report format. The Scope Card spells out the limits, so you know what you are getting and what would need another extension.
AI add-ons are ticked on a product's Scope Card. Browse the Store by business function, or ask an expert which add-on closes the gap you have in mind.