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Add-on Extensions for Upmark Labs Products

Extensions are the extras you add to an Upmark Labs product you already own or are buying now. Each one does a single, defined job. You might add single sign-on, an approval step, a PII redaction layer, a staging environment or a team training workshop. Pick the ones that close a real gap and skip the rest.

All Add-ons Extensions Website & Marketing Add-ons

Products in this category

  • Wooden sieve letting most paper slips through and catching a few, valid rows loaded and bad rows held back.
    Extensions

    CSV Import Pipeline

    Adds a validated CSV import route into an existing product. Works with document processing, analytics products and workflow automations.

    From $1,500 Delivery in 10–20 working days
  • Brass plug about to meet a ceramic socket, an AI product connected to one documented system.
    Extensions

    Custom API or Webhook Integration

    Connects an existing product to one documented third-party or in-house API. Works with any Upmark Labs AI product.

    From $2,500 Delivery in 10–20 working days
  • Fan of ceramic color swatches beside a matching glazed button, a chat widget styled to the brand palette.
    Extensions

    Custom Chat Widget Design

    Designs a chat widget matched to your brand system. Works with messaging agents, knowledge chatbots and action agents.

    From $1,500 Delivery in 10–20 working days
  • Tuning pegs beside fabric swatches, an agent's tone adjusted to match a brand.
    Extensions

    Custom Persona and Brand Voice Tuning

    Tunes an existing agent's persona, tone and style rules. Works with voice agents, messaging agents, knowledge chatbots, action agents and content and creative products.

    From $1,500 Delivery in 10–20 working days
  • Blank booklet beside a letterpress composing stick and squared card sheets, a report set in a fixed layout.
    Extensions

    Custom Report Template

    Adds one custom report format to an existing product. Works with analytics products and growth systems.

    From $1,500 Delivery in 10–20 working days
  • Brass tuning fork beside three ceramic bells of different sizes, a voice chosen and tuned to sound right.
    Extensions

    Custom Voice Selection and Tuning

    Selects and tunes the voice, pace and pronunciations for a voice agent. Works with voice agents.

    From $1,500 Delivery in 10–20 working days
  • Index cards carried on a brass tray from an old drawer to a new one, a bot's content moved into the new agent.
    Extensions

    Data Migration from Existing Bot

    Migrates flows, FAQs and history from your current bot or tool. Works with voice agents, messaging agents, knowledge chatbots and action agents.

    From $2,500 Delivery in 10–20 working days
  • Archive boxes shrinking in size beside an hourglass, data kept for a set time then removed.
    Extensions

    Data Retention and Deletion Configuration

    Configures retention periods and deletion workflows. Works with any Upmark Labs AI product.

    From $1,500 Delivery in 10–20 working days
  • A brass letter tray beside a three-slot sorting frame, showing structured e-invoices sorted into the approval flow.
    Extensions

    E-Invoice Intake

    Adds XRechnung, ZUGFeRD/Factur-X and Peppol e-invoice intake to AI Invoice Intelligence or AI Accounts Payable Agent, validated and sent through your existing approval rules. Works with any Upmark Labs AI product.

    From $1,500 Delivery in 10–20 working days
  • Stack of envelopes with one opened by a brass letter opener, routine email answered by an agent.
    Extensions

    Email Channel Add-on

    Lets an existing agent read and reply to a shared inbox. Works with voice agents, messaging agents, knowledge chatbots and action agents.

    From $1,500 Delivery in 10–20 working days
  • Rack of glass test tubes each with a tag, one marked green, a fixed set of checks run before each change.
    Extensions

    Evaluation Test Suite

    Adds an automated test set that checks an agent's answers before each change. Works with any Upmark Labs AI product.

    From $2,500 Delivery in 10–20 working days
  • Sealed brief beside a pen and a desk clock, a scheduled summary ready for leadership.
    Extensions

    Executive Reporting Pack

    Adds a scheduled leadership summary for an existing AI product. Works with any Upmark Labs AI product.

    From $1,500 Delivery in 10–20 working days
  • Young seedling tied to a stake beside a brass watering can, a new product looked after through its first month.
    Extensions

    Extended Hypercare (30 Days)

    Adds 30 days of close post-launch monitoring and tuning. Works with any Upmark Labs AI product.

    From $1,500 Delivery in 10–20 working days
  • Cobalt bowl holding folded notes, one lifted out, page messages picked up and answered.
    Extensions

    Facebook Messenger Channel Add-on

    Connects an existing agent to Facebook Messenger. Works with voice agents, messaging agents, knowledge chatbots and action agents.

    From $1,500 Delivery in 10–20 working days
  • Graph paper filling with green squares from a stack of cards, AI records flowing into a spreadsheet.
    Extensions

    Google Sheets Sync

    Syncs an existing product's records to and from Google Sheets. Works with any Upmark Labs AI product.

    From $1,500 Delivery in 10–20 working days
  • Stacked archive boxes with one open under a brass magnifier, showing past documents processed and sample-checked.
    Extensions

    Historical Document Backlog Processing

    Adds a one-off backlog run to your Upmark document or invoice extraction product: up to 5,000 pages of existing documents processed, sample-checked and loaded into your system or a CSV. Works with document processing.

    From $1,500 Delivery in 10–20 working days
  • Wooden baton wrapped in a note passing between two stands, a conversation handed to a person with context.
    Extensions

    Human Handoff Setup

    Adds live-agent handoff with full conversation context. Works with voice agents, messaging agents, knowledge chatbots and action agents.

    From $1,500 Delivery in 10–20 working days
  • Square ceramic frame holding a folded note, direct messages answered instead of waiting in an inbox.
    Extensions

    Instagram DM Channel Add-on

    Connects an existing agent to Instagram direct messages. Works with voice agents, messaging agents, knowledge chatbots and action agents.

    From $1,500 Delivery in 10–20 working days

What kinds of extensions are there?

Extensions fall into a few clear groups. Security and control add-ons tighten access and data handling. Quality add-ons test and score how an agent behaves. Others widen what a product covers, add reporting, or help your people run it well. None of them work alone. Each one plugs into an existing product.

  • Access and data: Single Sign-On Setup, Role-Based Access Control, PII Redaction Layer, Audit Logging Add-on
  • Quality: Evaluation Test Suite, Prompt A/B Testing, Conversation QA Scoring
  • Scope: Additional Workflow, Multi-Brand Setup, Multi-Location Setup
  • Reporting: Analytics Dashboard Add-on, Executive Reporting Pack, Custom Report Template
  • People: Admin Playbook and SOP Pack

How do you decide which ones you need?

Start with what your reviewers will ask. If security or legal want control, look at Single Sign-On Setup, Data Retention and Deletion Configuration, or Prompt Injection Guardrails Add-on. If the worry is an agent acting alone, Approval Workflow Layer and Human Handoff Setup keep a person in the loop.

Practical needs come next. Data Migration from Existing Bot moves flows and FAQs from your current tool, and CSV Import Pipeline adds a validated import route. Extended Hypercare (30 Days) gives close monitoring after launch. Voice and chat products have their own options, like Custom Voice Selection and Tuning or Chat Widget Accessibility Review against WCAG 2.2 AA.

Where AI add-ons fit in the Store

You add an AI add-on from the Scope Card of the AI product it extends, so you only see the ones that work with that kind of product. Each is a one-time fixed price, charged at the delivery speed you choose for the product, and covered by that product's maintenance plan.

For websites and marketing services, see the website and marketing add-ons. To find the product first, browse the Store by business function, or read how add-ons work.

Questions buyers ask

Can I buy an extension on its own?

No. Every extension needs an existing or simultaneously purchased Upmark Labs product, because it adds to that product rather than standing alone. If you are ordering a new product, you can add the extensions you want in the same order so everything is set up together.

Does the Compliance Documentation Pack certify us?

No. It documents data flows, controls and processing so you can use them in your own compliance reviews. It is not a certification and does not replace an auditor. Think of it as the written evidence your team would otherwise have to assemble by hand when someone asks how the product handles data.

What does a single extension actually cover?

Each extension has a narrow, named job. Additional Workflow adds exactly one more defined workflow. Localization QA Pass covers one localized language. Custom Report Template adds one report format. The Scope Card spells out the limits, so you know what you are getting and what would need another extension.

Find the AI product your add-on belongs to

AI add-ons are ticked on a product's Scope Card. Browse the Store by business function, or ask an expert which add-on closes the gap you have in mind.

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