Website & Marketing Add-ons

Citation Pack

Twenty-five directory listings with the same name, address and phone, tracked in one spreadsheet.

Customers and search engines find businesses through many directories, not just Google. When your details differ from one listing to the next, people call old numbers or visit old addresses. Citation Pack builds or corrects 25 directory listings chosen for your country and industry, with your name, address and phone matching on each, and tracks them all in one spreadsheet.

  • 25 directory listings built or corrected
  • Name, address and phone matching on every listing
  • A spreadsheet of every listing, link and status
$175 10–20 working days
A five-by-five grid of matching index cards pinned with brass tacks, one business listed the same way everywhere.

What it is

Citation Pack is a one-time add-on for Local SEO or Google Business Profile Setup. We build or correct 25 directory listings chosen for your country and industry, make sure your business name, address and phone match on every one, and record each listing's link and status in a spreadsheet you keep.

Why businesses buy it

Business details spread across the web over years, and they rarely get updated together. A move, a new phone number or a rebrand can leave dozens of outdated listings behind. Fixing them means finding each one, proving ownership and waiting for approval emails. Citation Pack does that legwork for 25 directories chosen for your market. You get consistent details and a clear record of where you are listed. Each directory still decides what it approves, and listings support local search rather than guarantee rankings.

Problems this solves

Old addresses and phone numbers still appear on directory sites

We build or correct 25 directory listings chosen for your country and industry. Each one is checked so your business name, address and phone match your current details exactly.

Your business is missing from directories local customers actually use

We agree the directory list with you first, picked for your country and industry. Missing listings are then built, so you appear where local buyers and search engines look for businesses like yours.

Nobody knows which listings exist or what state they are in

You receive a spreadsheet recording each listing's link and status. It becomes your working record for later changes, such as a move or a new phone number. Each directory still decides on approval.

Scope card SKU UPM-SA014

Citation Pack

Everything this build includes, written down before you pay. Choose how you want it, own the code or license it yearly, then the delivery speed and any add-ons.

$175 one-time build price

What is included

Channel
25 directories
Integrations
None
Knowledge
25 listings
Workflows
Choose, list, check and report
Languages
1
Testing
Name, address and phone checked to match on every listing
Revisions
1 round
Handoff
Listing spreadsheet

A good fit if

You buy Local SEO or Google Business Profile Setup, or are ordering one now.
Your business has moved, rebranded or changed phone number, and old details are still out there.
Competitors appear on many more relevant directories than you do.
You can forward listing confirmation emails, or give access to the inbox that receives them.

Not the right fit if

You are not on Local SEO or Google Business Profile Setup. Start with one of them, then add this pack.
You only need Google, Bing and Apple listings. Google Business Profile Setup already covers those three.
You want editorial links from relevant websites rather than directory listings. See Link Building.
You want listings and profile care handled every month. See Local SEO.

How it works

  1. We agree a list of 25 directories suited to your country and industry, including any you already appear on.
  2. Existing listings are corrected and missing ones are created with your exact details, logo and photos.
  3. Each listing is checked so your name, address and phone match your Google Business Profile exactly.
  4. You receive a spreadsheet with every listing, its link and its status, including any still awaiting approval.

What you provide within 72 hours

Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.

  • Your exact business name, address, phone, hours and a short description.
  • Your logo and a few photos of the business.
  • Access by invite to the inbox used for listing confirmations, or someone who forwards those emails.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.

Timeline

Start Add-on ordered. Business details, logo and photos are due within 72 hours.
Week 1 Directory list of 25 agreed with you.
Weeks 1–2 Listings built or corrected with matching details.
Week 2 Confirmation emails handled and each listing checked.
Go-live Listing spreadsheet delivered with links and status.
After delivery Pending listings followed up as directories approve them.
Delivery options, in working days (Monday to Friday) from completed intake. They can extend because of national or public holidays, technical issues outside our control (such as platform outages, third-party changes, account approvals or access delays), or natural disasters and other events beyond our control. If a delay happens, we tell you in writing with a new date.
OptionDelivery timePrice
Standard10–20 working days$175

What you receive at handover

  • A directory list agreed with you, chosen for your country and industry
  • 25 directory listings built or corrected (approval is each directory's decision)
  • A name, address and phone check on every listing
  • A listing spreadsheet with each link and its status, yours to keep

Expected benefits and how to measure them

  • Customers can find the same correct details wherever they look you up.
  • A listing record makes later address or phone changes far simpler to handle.
Listings with correct details
Count how many agreed directories showed correct details before work, then use the delivered spreadsheet to count them after.
Google Business Profile actions
Compare calls, direction requests and website clicks in the profile's Performance report for three months before and three months after.
Local search clicks
In Search Console, filter for searches containing your town or city name and compare clicks before and after the work.

Before you start: Before work starts, note which directories already list you and whether the details are right. Save the last three months of Google Business Profile Performance figures.

These are things to track, not promised results. Outcomes depend on your data, your team and your market.

Running costs

There are no running costs. Most directories are free. A few charge for a listing or an upgrade, and we only use a paid one if you approve it first. You then pay that directory directly from your own account.

Ask about running costs

Custom requirements

Add a note at checkout if you need something specific. If it fits within the Scope Card it is simply included. If it goes beyond it, you get a written Change Quote within two working days, and that work starts only once you accept it, with its time added to your delivery date.

Request a custom version

Keep it running

This is a one-time add-on, so there is no ongoing fee. The listings and the spreadsheet are yours. If your address, phone or hours change later, update each listing from the spreadsheet, or let Local SEO keep them accurate each month.

How this compares

Do it yourself with a SaaS toolHire a custom agencyUpmark Labs
Cost A listing tool subscription, often yearly A per-listing fee or part of a retainer One fixed add-on price, shown before you buy
Listings The tool's own network Agreed in a proposal 25 directories chosen for your country and industry
If you stop Some tools remove listings when you cancel Varies Listings stay yours, with a spreadsheet of every link
Paid listings Often bundled in May be added without asking Only with your approval

Questions about this product

Which directories are in the Citation Pack?

Twenty-five chosen for your country and industry. They usually include major general directories, map and navigation services, local business sites and a few specific to your trade. We send the list for your approval before starting, and you can swap any directory you would rather not appear on.

Do consistent business listings still matter for local search?

Yes, mainly for trust and accuracy. When your name, address and phone match everywhere, search engines and customers are less likely to see conflicting details. Listings also help people find you on sites they already use. They are one local signal among many, so they support rankings rather than guarantee them.

Can you remove duplicate listings?

Sometimes. Where a directory lets us claim or merge a duplicate, we do. Some directories will not change or remove listings without proof that only the owner can give, and a few refuse entirely. Anything we cannot fix is marked in the spreadsheet so you know where it stands.

Which packages can I add the Citation Pack to?

Local SEO and Google Business Profile Setup. Local SEO already looks after up to 10 directory listings, so the pack adds wider coverage. With Google Business Profile Setup, it extends your three core listings to 25 more directories, all using the same checked details.

Why do you need access to my confirmation emails?

Many directories send a confirmation link before a listing goes live. Without it, listings stay pending. You can give access to that inbox by invite, or ask someone to forward confirmation emails as they arrive. Quick forwarding keeps the pack on schedule and stops listings expiring before approval.

What happens after the citation listings are built?

You receive the spreadsheet with every listing, link and status. Listings stay live as long as each directory keeps them, and they belong to your business. Some directories approve slowly, so pending items are followed up as approvals arrive. Future changes to your details are yours to make, or Local SEO can handle them.

Make your details match everywhere

Add the Citation Pack to Local SEO or Google Business Profile Setup for 25 directory listings with matching details and a spreadsheet of every link.

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