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WooCommerce Stores
WooCommerce Custom Feature
One WooCommerce feature plugins cannot handle cleanly, specified first and proven with test orders before it goes live.
Your store sells in a way plugins do not quite handle, so staff fix orders by hand or customers hit a confusing checkout. WooCommerce Custom Feature builds that one missing piece. We agree a written specification, build the feature as a small plugin, run test orders on a staging copy with your gateway in test mode, and install it live with a rollback plan.
- One feature for products, pricing, cart or checkout
- Test orders, refunds and emails checked on staging
- Live install with a rollback plan ready
$2,775
15–25 working days
Care after launch by webcare24
What it is
WooCommerce Custom Feature is one custom feature for your store's products, pricing, cart or checkout, such as special pricing rules or a product configurator. It is built as a small plugin to a specification you approve, tested with test orders, refunds and emails on a staging copy, then installed live with a rollback plan.
Why businesses buy it
Checkout is the riskiest place to change a store. A small mistake can block orders, charge the wrong amount or send the wrong email, and you may only hear about it from a customer. This build treats it that way. The feature is agreed in writing first, built as its own small plugin rather than edits to WooCommerce, and proven with test orders, refunds and emails on a staging copy using your gateway in test mode. It goes live with a rollback plan, and the code sits in a Git repository you own.
Problems this solves
Staff fix prices or orders by hand because the store cannot apply a rule
The rule is built into the store as one custom feature. Orders come through correct, so staff stop editing them after checkout.
Customers cannot configure the product they want online
A product configurator or custom product option can be the one feature. Its behavior is agreed in the specification before coding starts.
Changing checkout feels too risky to try
Test orders, refunds and emails run on a staging copy with your gateway in test mode. The live install comes with a rollback plan.
Past custom code was lost or broke on an update
The feature is a small plugin, kept separate from WooCommerce and your theme. Its code sits in a Git repository you own.
A good fit if
Your WooCommerce store needs a pricing rule, configurator or checkout step that plugins cannot do cleanly.
Staff correct orders or prices by hand to work around a missing feature.
The change is one feature, focused on products, pricing, cart or checkout.
You can provide a staging copy, or approve one, and switch on test mode on your gateway.
Not the right fit if
The feature has nothing to do with products, cart or checkout. See Custom WordPress Plugin.
You need trade accounts with their own price lists and minimum orders. See Wholesale B2B Store Setup.
You want the store redesigned or built from scratch. See WooCommerce Store Build.
You are moving your store to or from another platform. See Store Migration.
How it works
- You describe the feature with examples, give store and hosting access, and switch your payment gateway to test mode.
- We write a specification of how the feature behaves in products, cart and checkout, and you approve it before coding.
- The feature is built as a small plugin, so WooCommerce itself and your theme stay untouched.
- Test orders run on a staging copy, including refunds and order emails, with up to two rounds of revisions.
- The feature is installed on your live store with a rollback plan, and the code goes into a Git repository you own.
- You get a written walkthrough of the feature, and 30 days of post-launch support begins.
What you provide within 72 hours
Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.
- Store admin and hosting access by invite or a key you control.
- A staging copy of your store, or approval for us to create one.
- A description of the feature, with examples of how it should behave.
- Test mode switched on for your payment gateway.
- One person who approves the specification.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Timeline
Start
Order placed. Store access, staging and your feature description are due within 72 hours.
Week 1
Specification written and approved by you.
Weeks 1–2
Feature built as a small plugin on the staging copy.
Weeks 2–3
Test orders, refunds and emails run with your gateway in test mode.
Week 3
Revisions, live install with a rollback plan, Git handover and written walkthrough.
After launch
30 days of post-launch support for anything not working as agreed.
| Option | Delivery time | Price |
|---|---|---|
| Standard | 15–25 working days | $2,775 |
What you receive at handover
- A written specification you approved
- One custom WooCommerce feature built as a small plugin
- Test orders on a staging copy, including refunds and emails
- A live install with a rollback plan
- Code in a Git repository you own
- A written walkthrough and 30 days of post-launch support
Expected benefits and how to measure them
- Can cut manual order and price corrections
- Helps customers buy the way your business sells
- Lowers the risk that comes with checkout changes
- Manual order edits
- Count orders staff correct by hand each week, before and after launch.
- Checkout completion
- Compare checkouts started with purchases completed in analytics, month by month.
- Customer questions
- Count customer emails about the missing feature or confusing step each month.
Before you start: Count how many orders staff correct by hand each week today, and note any customer questions about the missing feature.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Running costs
There are no running costs. The feature is a small plugin you own, so there is no licence fee. Your payment gateway keeps billing its normal fees directly, as it does today.
Ask about running costsCustom requirements
Need a second feature, or a change that also touches your theme? Add a Custom requirements note at checkout for a written Change Quote.
Request a custom versionKeep it running
WooCommerce and payment gateways update often, so a custom feature should be checked after major releases. After the support period, store care and feature updates are handled by webcare24, our WordPress care brand. There is no Upmark maintenance fee.
See webcare24 care plansHow this compares
| Do it yourself | Hire a traditional agency | Upmark Labs | |
|---|---|---|---|
| Cost | A stack of paid extensions that almost fit | An hourly estimate that can grow | A fixed price for one feature, shown before you buy |
| Risk | Extensions clash and break checkout after updates | Depends on their testing | Test orders, refunds and emails on staging first |
| Going live | Switch it on and hope | Varies by team | Installed with a rollback plan |
| Code | Locked inside someone else's extension | May stay with the agency | In a Git repository you own |
Questions about this product
What kinds of WooCommerce features can you build in one order?
One feature for products, pricing, cart or checkout. Examples include special pricing rules, a product configurator or extra checkout logic such as conditional fields. The specification sets the exact behavior before any code is written. If your idea turns out to be two features, we say so at that stage and quote the second through a Change Quote.
Will a custom WooCommerce feature break when WooCommerce updates?
It is built to reduce that risk. The feature is a small plugin that works through WooCommerce's standard hooks rather than edits to WooCommerce itself, so updates do not overwrite it. Big releases can still change behavior, which is why care and feature updates after the support period are handled by webcare24, our WordPress care brand.
How do you test checkout changes without touching real orders?
On a staging copy of your store, with your payment gateway in test mode. We place test orders that use the new feature, then run refunds and check the order emails customers and staff receive. Your live store keeps trading normally meanwhile. The feature goes live only after the tests pass and you approve.
What if the new WooCommerce feature causes a problem on the live store?
We roll it back. Every live install comes with a rollback plan, so the store can return to how it was while the problem is fixed. Anything not working as agreed is covered by 30 days of post-launch support. Testing on staging first is there so that issues show up before launch, not after.
Can you change the code inside a paid WooCommerce extension?
No. Changes inside paid third-party plugins are not included, because the next update from their maker overwrites them. Where possible, the specification describes a separate small plugin that works alongside the extension instead. If that cannot work, we tell you before any build work starts.
Do I own the code for the custom WooCommerce feature?
Yes. The feature is delivered as a small plugin, with its code in a Git repository you own. There is no licence fee and no lock-in, so any WooCommerce developer can work on it later. A written walkthrough shows your team how the feature behaves in orders and what to check.
Who keeps my custom WooCommerce feature up to date after launch?
We support it for 30 days after launch. After that, webcare24, our WordPress care brand, handles store care and feature updates, including checks after WooCommerce and gateway releases. There is no Upmark maintenance fee. The code in your Git repository and the written walkthrough make that handover straightforward.
Guides on this topic
All guides Fix the gap in your checkout
Order the WooCommerce Custom Feature and get one store feature specified, proven with test orders on staging and installed with a rollback plan.
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