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Social Media
Social Media Growth
An active, responsive social presence on three platforms, with posts, short videos and weekday replies handled for you.
Posting is only half of social media. People comment, ask questions and send messages, and they notice when nobody answers. Social Media Growth covers both sides on three platforms. We plan the month with you, create 20 posts and 4 short videos, and reply to comments and messages during weekday business hours. Each month ends with a report and next steps.
- 20 posts and 4 short videos a month on three platforms
- Weekday replies to comments and messages
- A monthly report with clear next steps
$1,275/mo
3-month minimum, paid upfront
Up and running in 10–20 working days
What it is
Social Media Growth is a monthly service that runs three social platforms for you. Each month we plan your content, create 20 designed posts and 4 short videos, schedule everything once you approve the plan, reply to comments and messages on weekdays, and report back with clear next steps.
Why businesses buy it
A busy social page that never answers questions can look worse than a quiet one. Growing businesses often reach the point where posting, video and replies need more hours than anyone on the team can give. Hiring for it is a big step, and a full agency retainer can be hard to justify early on. Social Media Growth gives you a team that plans, creates, posts and replies within an agreed monthly scope. Results build over time and depend on things no one controls, such as platform changes, so we report honestly and adjust the plan each month.
Problems this solves
Comments and messages sit unanswered and customers move on
Social Media Growth includes weekday community replies on your platforms. People who comment or message get an answer during business days, without your team watching the apps all day.
Static posts alone struggle to hold attention on busy feeds
Each month includes four short videos made from your footage or AI-assisted visuals. They sit alongside 20 designed posts across three platforms of your choice.
Running three platforms properly needs more time than you have
We plan, write, design, edit and schedule everything once you approve the monthly plan. Every post is proofread and checked against your brand guide before it goes out.
Reports arrive with numbers but no clear next steps
You get a monthly performance report with next steps. You reply by email or in the portal, and we agree what to keep, change or try in the coming month.
A good fit if
You want to be active on three platforms, such as Instagram, Facebook and LinkedIn, or TikTok and YouTube Shorts alongside them.
Comments and messages are piling up, and customers wait too long for an answer during the working week.
You want short videos in the mix and can send clips from your phone, or are happy with AI-assisted visuals.
You can give us answers to the questions customers ask most, so our replies stay accurate and on brand.
Not the right fit if
Two platforms and a steady feed of posts are enough for now, without replies or video. See Social Media Starter.
You want paid campaigns that put your posts in front of new audiences. See Ads Launch or Ads Management.
You want your own team to run social with AI help, rather than handing it to us. See AI Social Media Agent.
You mainly want written articles that bring in search traffic, not social posts. See Content Pack: 4 Articles.
How it works
- Onboarding covers your brand, audience, tone of voice and goals, plus the questions customers ask most, so replies sound like you from the start.
- Each month starts with a content calendar built around your goals, sent for your approval with one round of changes.
- We write and design 20 posts and edit 4 short videos from your footage or AI-assisted visuals, each checked against your brand guide.
- Everything is scheduled across your three platforms, and we reply to comments and messages during weekday business hours.
- At month end you get a report on what worked and the plan for next month.
What you provide within 72 hours
Your portal lists these the moment you order. Delivery starts the working day after everything is in and your access is checked.
- Admin or editor access to the three social accounts we will run.
- Your logo, brand colors, photos and any video clips you have.
- Your goals, your audience, your tone of voice and topics to avoid.
- Answers to the questions customers ask most often, so our replies are accurate.
- One person who approves the monthly content plan.
The 72-hour rule. Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.
Timeline
Start
Order placed. Access, brand files and customer answers are due within 72 hours.
Weeks 1–2
Onboarding, tone of voice notes and your first monthly plan sent for approval.
Month 1
Posts and short videos published across your three platforms.
Every weekday
Replies to comments and messages during business hours.
Month end
Report with the plan for next month.
After month 3
The minimum term ends. Continue month to month, or cancel.
| Option | Delivery time | Price |
|---|---|---|
| Standard | 10–20 working days | $3,825 |
What you receive at handover
- Brand and audience onboarding at the start
- Each month: a content calendar, 20 designed posts and four short videos, scheduled and published
- Each month: weekday replies to comments and messages
- Each month: a performance report with next steps
- If you stop: published posts and videos stay on your accounts, and you keep the reports you received
Expected benefits and how to measure them
- Helps customers get timely replies on social media
- Can widen reach through regular short videos
- Makes a three-platform presence manageable without hiring
- Response time to messages
- Check the response time shown in each platform's inbox or insights, compared with the month before onboarding.
- Video views and reach
- Track views and reach for each short video in platform insights, month on month.
- Enquiries from social
- Tag enquiries that came from social media in your CRM or inbox, and compare monthly totals.
Before you start: Record follower counts, average reach and typical reply time on each platform before onboarding. Note how many enquiries came from social last quarter.
These are things to track, not promised results. Outcomes depend on your data, your team and your market.
Running costs
There are no running costs beyond the monthly service itself. If you decide to boost posts with ad spend, or ask for paid stock photos or footage, those are paid directly from your own accounts, only when you choose to.
Ask about running costsCustom requirements
Add a note at checkout if you need something specific. If it fits within the Scope Card it is simply included. If it goes beyond it, you get a written Change Quote within two working days, and that work starts only once you accept it, with its time added to your delivery date.
Request a custom versionHow billing works
There is no separate maintenance, because the service itself runs every month. The rhythm stays the same: plan and approve, create and publish, reply through the week, then report and review. The first three months are paid upfront at checkout, which gives the content and the replies time to settle in. After that it continues month to month, and you can cancel any month.
$1,275/mo
The first 3 months ($3,825) are paid at checkout. After that it runs month to month and you can stop any month.
Ask a questionHow this compares
| Do it yourself | Hire a traditional agency | Upmark Labs | |
|---|---|---|---|
| Cost | Hours each week from you or your team, plus editing and scheduling apps | A monthly retainer quoted after discovery, with video sometimes priced separately | One fixed monthly price shown before you buy, with a three-month minimum |
| Content | As much as you can make between other jobs | Agreed in a proposal | 20 posts and 4 short videos a month, fixed before you buy |
| Replies | Whoever has a spare moment answers, when they can | Often an extra service on top | Weekday replies during business hours, included |
| Approval | Usually no review step | Depends on the agency | You approve each monthly plan first |
| Reporting | You collect the numbers from each app | Format and depth vary | A monthly report with next month's plan |
Questions about this product
How long before Social Media Growth makes a difference?
Usually a few months. Faster replies help straight away, because customers get answers while they are still interested. Reach, followers and sales build more slowly, and they depend on your market, your offer and platform changes outside our control. We track what each month brings and adjust the next plan, but we will not promise a number we cannot stand behind.
Will Social Media Growth guarantee more followers or leads?
No. Nobody can honestly guarantee followers, leads or sales, because platforms decide who sees each post and customers decide for their own reasons. What we commit to is the agreed work each month: 20 posts, 4 short videos, weekday replies to comments and messages, and an honest report on what is working and what is not.
Who approves the content, and who writes the replies?
You approve the content, and our team writes the replies. Before each month, the person you name approves the content plan, with one round of changes. Replies to comments and messages are written by us during weekday business hours, using your tone of voice and the answers you gave us at onboarding. We check with you on anything those notes do not cover.
What access do you need for three social platforms?
Admin or editor access to each of the three accounts. On most platforms you can add us as a team member, so you can remove us at any time without changing a password. We also need your logo, colors, photos, any video clips you have, your goals and tone of voice, and answers to your customers' most common questions.
How do payment and cancelling work for Social Media Growth?
Social Media Growth is $1,275 a month. The first three months are paid upfront at checkout, covering onboarding and the first three months of posts, videos and replies. After the third month it runs month to month, and you can cancel any month. There is no separate maintenance fee on top of the monthly price.
Where do the four short videos come from?
From your own footage or from AI-assisted visuals. If you can send short clips from your phone, such as your products, your space or a quick tip, we edit them into four short videos a month. If you have no footage, we build them from AI-assisted visuals instead. Filming on location is not included, but it can be quoted separately.
Do you reply to comments and messages at weekends?
No. Replies to comments and messages are covered during business hours on weekdays. Anything that arrives in the evening or at the weekend is picked up on the next working day. If you need cover outside those hours, add a note at checkout and we will send a written Change Quote for the extra time.
What happens to my accounts and content if I cancel Social Media Growth?
Everything stays with you. The accounts were always yours, and you simply remove our access when the service ends. Posts and videos we published stay on your pages unless you take them down, and the monthly reports are yours to keep. Replies stop when the service ends, so plan who on your team will take them over.
Guides on this topic
All guides Keep posting and keep answering
Order Social Media Growth for 20 posts, 4 short videos and weekday replies a month across three platforms, all planned with you.
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