Bundle

AI Front Desk Starter Bundle

An AI voice receptionist on your phone line and an AI chat assistant on your website, trained on the same business information with the same handoff rules.

Bundle price
AI Voice Receptionist$6,900
AI Website Chatbot$3,500
Bought separately$10,400
Bundle discount, 10%−$1,000

Discount rounded to the nearest $100. Savings are calculated from current component prices, not claimed.

What is included

Each product below is also sold on its own; this bundle delivers all of them as one project at the discounted price on the right.

Problems this solves

Calls go to voicemail while you are busy or closed

The AI Voice Receptionist answers on your phone number, handles common questions and takes messages. It transfers callers to your team under the rules you set.

Website visitors leave when nobody answers their question

The AI Website Chatbot answers visitors from your business information. Enquiries it cannot handle go to your team by email or your CRM, with the details already captured.

Phone and website give customers different answers

Both assistants answer from one shared knowledge source and follow the same handoff rules. Testing checks 20 scenarios so phone and chat give matching answers.

Scope card SKU UPM-B0049

AI Front Desk Starter Bundle

Everything this build includes, written down before you pay. Choose how you want it, own the code or license it yearly, then the delivery speed and any add-ons.

$9,400 one-time build price
1. Choose how you want it: own it, license it, or a custom build

Own it: the full code, in your accounts

License it yearly: we host and run it

Custom build: changed to fit you, on a written quote

Need more than this Scope Card: other systems, more channels, your own process or a different scope? Tell us in writing and we reply with a fixed written quote. You can own the result or license it.

Request a custom quote

Delivery times are in working days (Monday to Friday) and start once your intake is complete. They can extend because of national or public holidays, technical issues outside our control (such as platform outages, third-party changes, account approvals or access delays), or natural disasters and other events beyond our control. If a delay happens, we tell you in writing with a new date.

Own it: the full code, in your accounts

  • The full source code, setup and documentation, delivered into accounts in your name
  • The code and work are yours once the order is paid in full
  • 30 days of post-launch support, then optional maintenance
  • Hosting and infrastructure are yours to run

License it yearly: we host and run it

  • Upmark Labs hosts, runs, monitors and updates it for you
  • Same scope and limits as the Scope Card, plus 2 change hours a month
  • Your data and settings stay yours, exportable at any time
  • Renews each year from go-live; stop at renewal and we export your data

Custom build: changed to fit you, on a written quote

  • Built to your exact requirements, beyond this Scope Card
  • Fixed price, deliverables and timeline agreed in writing before work starts
  • Own the code or license it yearly, whichever suits you
  • The same bring-your-own-key rule for AI, phone and tool costs

Every option is bring-your-own-key: AI model usage, phone numbers, WhatsApp, email and every other third-party tool run on your own accounts and keys, billed to you directly by each provider. Upmark Labs does not pay, resell or mark up those costs. Own it or license it: how each works

2. Add extras if you need them (optional)

Add-on prices follow the delivery speed you choose.

What is included

Channel
1 phone number and 1 website widget
Integrations
Integrations of each included product
Knowledge
1 shared knowledge source: up to 50 documents or an FAQ set
Workflows
All workflows of: AI Voice Receptionist, AI Website Chatbot; plus shared handoff rules for both
Languages
1
Testing
Each product's testing plus 20 cross-product scenarios checking phone and chat give the same answers
Revisions
2 rounds
Handoff
Written handover report
Support
30 days after launch

How the 2 work together

These run as one system: each product keeps doing its own job, and this bundle delivers them together as a single project with a single intake.

Shown in the order components are delivered. Detailed cross-product sequencing copy is added in a later phase.

One intake for all 2

The combined checklist of every included product, collected once through a single intake
business FAQ, services and hours
a phone number that can be forwarded or ported
a voice platform account in your name
Admin access for every connected system, shared by invite or a key you control (never by email)
one decision-maker for approvals
an API key for your own AI model account (for example OpenAI or Google Gemini), created for this build with a spending limit

Send everything on your checklist, including access, within 72 hours of ordering so your build starts on time.

Not included

Telephony, voice platform and AI usage fees
calendar booking (available as an add-on)
outbound calling
more than 1 language
CRM integration beyond email

What you receive at handover

  • The AI Voice Receptionist live on one phone number
  • The AI Website Chatbot live as one widget on your site
  • One shared knowledge source and handoff rules used by both
  • A combined test report including 20 cross-product scenarios
  • An admin guide and a written handover report
  • 30 days of post-launch support

Expected benefits and how to measure them

  • Can reduce missed calls and unanswered website questions.
  • Helps customers get the same answer on phone and web.
  • Gives your team a log of every enquiry to follow up.
Missed calls
Compare missed calls in your phone provider's log for the month before launch with the voice platform's call log after.
Website enquiries captured
Count chatbot conversations that ended in a message or lead, and compare them with contact form submissions before launch.
After-hours enquiries
Use the call and chat logs to count enquiries that arrive outside opening hours each month.

Before you start: Record a month of missed calls from your phone provider and count website enquiries. Note how many arrive outside opening hours.

These are things to track, not promised results. Outcomes depend on your data, your team and your market.

Questions about this product

Can the front desk bundle book appointments into our calendar?

Not as standard. Both assistants take messages, answer questions and pass enquiries to your team. Calendar booking is available as an add-on through Additional Calendar Integration. If booking is your main need, the AI Voice Booking Agent is built for that job and may suit you better.

How do the phone receptionist and website chat stay consistent?

They answer from one shared knowledge source of up to 50 documents or an FAQ set. When you update a price or your opening hours, both use the new version. Testing includes 20 scenarios that check phone and chat give the same answers to the same questions.

What happens when a caller to the front desk asks for a person?

The receptionist follows your handoff rules. It can transfer the call live to the number you choose. Or it can take a message and send it to email or your CRM. The chatbot follows the same rules on the website. You decide which topics always go to a person.

Do we keep our existing business phone number with the front desk bundle?

Yes, usually. Your number can be forwarded to the AI receptionist, or ported to the voice platform in your name. Forwarding is simpler and easy to reverse. We agree the method at intake, based on your phone provider and how you want calls routed.

Should the front desk greeting say callers are talking to an AI?

Yes, we recommend it. The greeting can say the line is answered by an AI assistant. In some places, telling callers is expected or required, so check your local rules. This is not legal advice, but a clear greeting usually builds trust with callers.

What does the front desk bundle cost to run each month?

It depends on call and chat volume. The voice receptionist costs about $0.13 to $0.31 per call minute all-in, plus number rental. The chatbot runs at about $30 to $150 a month. These are paid directly to the providers in your accounts, not to us.

What happens after the 30 days of support on the front desk bundle?

Both assistants keep running in your own accounts, and nothing is locked to us. Optional monthly maintenance covers monitoring, fixes, knowledge updates, a health report and change hours. Without it, your team updates answers using the admin guide and the written handover report.